About Us

We have more than 30 years' experience servicing the Northern Rivers, Tweed Coast, Gold Coast, Brisbane, Sunshine Coast and Toowoomba regions.

At Cold Front, our expert team are known for providing a diverse range of products and superb custom service. Our aim is to help keep homes and offices from Toowoomba to the Northern Rivers comfortable year round.

Exceptional Customer Service

From the moment you contact us, through to our recommended air conditioning service and maintenance visits, we are here to help you. Using our expert knowledge, we will assist you in choosing the best air conditioning system to suit your needs and budget.

Once your air conditioning unit is installed, we will help you register your warranty, preparing you for any unlikely issues. If in the event you do have a problem, give us a call and we will help you with any troubleshooting, maintenance and repairs you require.

For your convenience, we have created a handy FAQ Page. Here you will find easy-to-read, informative resources, as well as useful troubleshooting tips and manuals. This information will help you maintain your unit yourself, keeping your air clean and fresh for you and your family.

Everything we do is aimed at giving you the very best customer service possible. To request a quote, contact us today.

Performance & Energy Savings

At Cold Front, we understand the importance of having an energy efficient air conditioner. We will assist you in choosing a model that not only helps keep your power bills down, but is good for the environment too.

Contact us today to discuss saving money on your ventilation, cooling and heating needs today.

Meet Our Teams

To ensure we meet your every air conditioning, heating and ventilation need, our team are a collective of experts from a range of fields. Our services are available throughout the Northern Rivers, Tweed Coast, Gold Coast, Brisbane, Sunshine Coast and the Toowoomba shire.

Simon Deane

General Manager

As leader of the Cold Front team, Simon is responsible for keeping us operating at our very best. Simone brings more than a decade of experience as a qualified air conditioning and refrigeration technician. He knows what is needed to deliver the best technical experience and customer service to you, our client.

Matthew Clarkson

Senior Estimator | Senior Refrigeration Technician & Air Conditioning Mechanic

Matthew is our senior refrigeration technician and air conditioning mechanic. With more than 23 years of experience, Matthew specialises in high-rise residential properties and commercial office spaces.

Les Jones

Business Development Manager

Les has a great wealth of knowledge of all aspects of the air conditioning industry. Using his experience, Les formulates, directs and co-ordinates our marketing activities and policies, perfectly promoting our products and services. Les also provides quotes for residential homeowners and small commercial projects.

Chris Deale

Commercial Project Manager

Chris is our commercial refrigeration and air conditioning expert. Trade qualified with more than 16 years of industry experience, Chris reviews all of our commercial projects. He ensures they meet state and local regulations and are completed to the highest standard. Chris also specialises in installing, servicing and repairing VRV systems.

Testimonials

We are proud to be the trusted name in air conditioning and refrigeration in South East Queensland and Northern New South Wales. Take a look at what some of our valued clients have said about our services.

Just want to say thank you to both of you and your electricians for installing A/C to my property, and organising your electrician to come and sort all issues.
It was a pleasure dealing with you all. Please also pass my thank you onto Les Jones too.

Florence Soemitro

Cold Front Air Conditioning designed a system for our apartment, which perfectly suited our needs. We found Cold Front to be punctual, hardworking honest and reliable, and the finished product was perfect. They worked with our ideas and made improvements without blowing out the budget. We will have no hesitation recommending them to our family and friends.

Robyn Cousins

Just before Easter, our old air conditioning unit packed in. We gave Cold Front a call and Simon was out giving us a quote before we knew it. After we gave them the go ahead, Michael came to install the unit. We couldn't believe how quick it was all done on such short notice! We would highly recommend Cold Front to anybody.

Heather Coles

Excellent prices, quick service, caring follow up. We had two units installed into our new townhouse. We will be using Cold Front again for sure. Stop your search now.

Ben Gleeson

Simon was amazing! He had some terrific ideas and made it all so easy for us at such a great price. We really appreciated his honest approach and his follow-up. We will have no hesitation in calling Cold Front the next time we need air con.

Keith Evans

Cold Front recently installed a split system A/C unit into my new home. Their service was second-to-none. Simon came out and gave us a great price and installed it almost straight away. Their workmanship was brilliant, and it was all done in a couple of hours no problems. I would have no problem recommending Cold Front to anyone.

Roy Ferdinan

I have used Cold Front Air Conditioning a number of times and have always found them to be great to deal with. They are very helpful with any questions I have. Will definitely use again.

Scott Keane

Cold Front has been servicing the air-con units at my office for the past few years. I have always found their service to be very professional and reliable. The technicians are always on time, well presented and the workmanship is of the highest quality.

Tweed River Home Modifications

Would just like to say how thrilled we are with our Daikin, and must make mention too of the two lovely gentlemen who installed it for us..

They were extremely professional in every aspect of their work. Punctual, precise, and a job well done.

With the enslaught of these extreme temperatures and the demand for installations, we were very impressed with how quickly and efficiently Cold Front were to slot our job in.

Very much appreciated and a huge thank you to you all..

Sue and Chris Lobbezoo (Riverstone Crossing, Maudsland 4210)
affordable air conditioning brisbane

FAQ

For your convenience, we have listed the answers to the most commonly asked questions. If you can't see your questions, please give us a call.

  1. How long will I wait for my service?

    We know that spending the day waiting for tradespeople is not a good use of your time. That's why give you an hours notice of our arrival so you can schedule your day as you need. When we arrive, we're ready to work quickly and efficiently.

  2. How frequently should I service my air conditioner?

    We recommend scheduling a service for domestic air conditioners once a year, or twice a year for commercial usage. This will enable us to find and repair small faults before they become big issues, as well as keep your air conditioner running efficiently, therefore cost effectively.

  3. What is your warranty on new installations?

    For domestic installations, we give the following warranty:
    • 5 years manufacturer's warranty
    • 10 years ducting warranty
    • 12 months labour/installation/zone motors and switches warranty

    For commercial installations, we give the following warranty:
    • 1 year manufacturer's warranty
    • 10 years ducting warranty
    • 12 months labour/installation/zone motors and switches warranty

  4. Can I see an air conditioner on display before buying?

    Of course! We have operational air conditioners on display in our showroom. Contact us for details.

  5. What is an 'inverter' air conditioner?

    An inverter model is an air conditioning unit that is able to run at several speeds, not just a single speed like most models. This means that the air conditioning unit can match its speed to the required output, and serve as a more energy efficient solution when you don't need the unit to operate at full capacity at all times.

  6. What does the term 'horsepower' mean in relation to the capacity of an air conditioner?

    Horsepower is just one of the many different variables which define the output of an air conditioning unit. It's important to consider other features-such as size, airflow and efficiency -to get a real understanding of an air conditioning unit's capacity.

  7. What is 'PeakSmart' Air Conditioning?

    PeakSmart air conditioning is a mechanism to assist with managing energy consumption demand at peak times of the day. It caps your energy consumption at a certain level during peak times to decrease stress on energy sources. You may be eligible for a rebate if you install a PeakSmart model. Call us to find out more.

  8. What is 'Ducted Reverse Cycle' Air Conditioning?

    Ducted reverse cycle air conditioning works with an internal and external unit installed at your property. These units pump air through ducts to outlets, usually installed in the ceiling. This air can be set to warm or cool the property as needed.

  9. What is zoning?

    Zoning allows you to group rooms of your property into 'zones' that you can heat or cool together as necessary. For example, you can group the bedrooms of your home together to warm the house overnight without wasting energy warming living spaces that are not used at that time. This increases efficiency and reduces running costs for your system.

  10. What temperature should I set my thermostat to in order to save the most money?

    This is of course up to you and what makes you the most comfortable. As a general rule, most families set their thermostat around 23-25 degrees during summer, and 18-21 degrees in winter.

  11. What size air conditioner will I need?

    This depends on the area you need to heat or cool, and of course your budget. Contact us to speak with one of our air conditioning experts who will help you choose the right system for your needs.

  12. Can plants be placed around or near the outdoor unit?

    Plants can grow around the unit, but there must be enough space around the unit to allow for airflow. If there is not enough space, the unit can overheat or suck in debris. This means repairs will be required.

  13. How can I lower my energy consumption whilst operating my air conditioner?

    If you are conscious of keeping your energy consumption as low as possible, there are always ways to help your air conditioner function efficiently. Closing curtains, blinds, doors and windows will help your air conditioner to cool the space quicker and use less energy. Selecting an inverter model or one with an automatic setting will enable your unit to adapt to the environment and increase or decrease energy output as necessary. Regular servicing will also keep it in good order to ensure maximum efficiency when used.

  14. How long should a split system air conditioner last for?

    A split system air conditioner that has been regularly serviced will typically last for 10 years if used for domestic purposes. This can be shortened if the unit is not well maintained.

  15. Can you explain the Energy Efficiency Rating System?

    In order to quantify the energy efficiency of different models and brands of air conditioning units, industry standards have been created to make it easy for you to compare.
    The two key standards are the COP (Coefficient of Performance) and the EER (Energy Efficiency Rating). These will calculate for you how much energy is required to produce a heating or cooling effect. The basic rule of thumb is the higher the number, the more efficient the unit.

  16. What is ducted air conditioning?

    Ducted air conditioning is one of the best ways to get air moving through any property, particularly if it's large. Ducted air conditioning systems work by moving cold or heated air through ducts which lead to different areas of your home. Ducted air conditioning works by making use of an outdoor fan which pumps cool air into the house.

  17. What is split system air conditioning?

    Split systems make use of separate single air conditioning units that are mounted to the wall of each room. This provides the user the ability to control the air conditioning and heating condition of each room.

  18. What does zoning mean?

    The term 'zoning' refers to the way that ducted air conditioning systems are split to provide different areas of properties/buildings with specific air conditioning solutions. This allows for quite a flexible solution for individual spaces and allows users the ability to create unique airflow solutions based on the specific needs of each room.

  19. How do I choose the right size air conditioner for my house?

    Every home is different, and the right air conditioner will depend on many factors, such as room orientation, window size and ceiling insulation to name a few. It's an important decision to get right, as an air conditioner that's too small won't adequately heat or cool your home, but one that's too large will be inefficient and expensive to run.

  20. How often should I clean my filters?

    As a general rule, you should clean your air filter when the filter light flashes, but this will vary depending on the air quality in your home and other environmental factors in more dusty or polluted environments you should clean your filters more regularly. As a rule of thumb, you should clean your filters once every season in a normal domestic environment, and once a month for commercial applications

Troubleshooting

Before calling out our Tweed Coast air conditioning experts, you may wish to try some of the solutions below to address common problems with your equipment.

Signs it's time to service your air conditioner:

  • Your system doesn't cool as efficiently as normal.
  • Your system regularly turns on and off by itself.
  • Your indoor humidity levels are unusually high in summer.
  • You hear your indoor unit fan operating but do not feel cool air, unless you have a ducted system, where you will not feel a rush of air immediately as the air does not have the same pressure as the fan.

Your air conditioner is not cooling properly:

If the system is not running at all:

  • Check that your control or thermostat is set to the correct mode. If you're cooling, your thermostat should be set to a lower temperature than your current indoor temperature.
  • Check that your outdoor condensing unit is operating. If it isn't, check your circuit breaker in your property's electrical panel-all switches should be in the ON position.

If the system is running, but not cooling enough:

  • Check the filter-it may clogged due to a build up of material. It's recommended to clear your filter at least every six months, or more for frequent users. Without regular cleaning, the filter can block airflow and cause the unit to shut down completely.
  • Check all return air grilles for blockages. Return air grilles are larger and located on a wall or ceiling for newer properties.
  • Check all supply registers to ensure that they are open.

Your air conditioner is not heating properly:

If the system isn't running at all:

  • Check to ensure your thermostat is set to HEAT (we know it sounds obvious, but it's often the problem). The thermostat should be set to a higher temperature than your current indoor temperature.
  • Check that your outdoor condensing unit is operating. If it isn't, check your circuit breaker in your property's electrical panel-all switches should be in the ON position.

If the system is running, but not heating enough:

  • Check the filter-it may be clogged up by material. It is recommended to clear your filter at least every six months, or more often for frequent users. Without regular cleaning, the filter can block airflow and cause the unit to shut down completely.
  • Check all return air grilles for blockages. Return air grilles are larger and located on the wall or ceiling for newer properties.
  • Check all supply registers to ensure they are open.

If you've tried all of the above and the problem is still occurring, then it's time to contact our expert team at Cold Front Air Condition.

Manuals

In the event you lose your manual, we keep handy copies for our most popular model's controller manuals right here.

Click to download manuals.

1/25 Industry Drive, Tweed Heads South, NSW 2486

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